d2000m FAQ

d2000m's KYC process requires a clear scan or photo of a valid government-issued ID — typically your Indonesian National Identity Card (KTP) or passport. You will also need to submit a recent selfie holding the document. For higher withdrawal tiers, d2000m may request a proof of address (recent bank statement or utility bill). KYC is usually completed within 24 hours of submission during business hours (WIB).

On the d2000m login page, click "Forgot Password" and enter your registered email address. A secure reset link will be sent to your inbox within a few minutes. Check your spam folder if it doesn't arrive promptly. Once reset, your new password must be at least 8 characters and include a mix of letters and numbers. If you're still unable to log in, contact our 24/7 live chat support for manual assistance.

No. d2000m strictly enforces a one-account-per-person policy. Creating multiple accounts is a breach of our Terms & Conditions and may result in the suspension of all associated accounts and forfeiture of any balances. If you previously held an account and are having trouble accessing it, contact our support team to recover your existing account rather than creating a new one.

To permanently close your account, contact our support team via live chat or email at support@d2000m.pro with the subject line "Account Closure Request." Before closure is processed, any remaining balance will be withdrawn to your verified payment method. Note that permanent closure and self-exclusion are separate options — if your reason for closing is related to gambling behavior, we strongly recommend requesting self-exclusion instead, which carries additional safeguards.

BCA bank transfers to d2000m are typically processed and credited to your account within 5–15 minutes during normal hours. Transfers made during peak times (Friday evenings, BRI Liga 1 match days) or late at night may take up to 30 minutes. If your deposit has not been credited after 60 minutes, contact our 24/7 support team with your transfer receipt and transaction reference number for immediate follow-up.

The minimum deposit on d2000m is Rp 10.000 for e-wallet methods (OVO, DANA, GoPay, ShopeePay, LinkAja) and Rp 25.000 for bank transfers via BCA, BRI, BNI, Mandiri, and CIMB Niaga. The minimum withdrawal amount is Rp 50.000 to any verified bank account or e-wallet. Maximum withdrawal limits vary by account tier and KYC status — contact support for your specific limit.

Withdrawals to a Bank Mandiri account carry a minimum of Rp 50.000 with no maximum per transaction for standard verified accounts. Processing time is typically 15–60 minutes during banking hours (Monday–Friday, 08:00–17:00 WIB). Withdrawals submitted outside banking hours are queued and processed on the next business day. d2000m does not charge a withdrawal fee; check with your bank regarding any incoming transfer fees.

Yes. d2000m supports deposits and withdrawals via all major Indonesian e-wallets including OVO, DANA, GoPay, ShopeePay, and LinkAja. E-wallet transactions are generally the fastest funding method, with deposits credited in under 5 minutes in most cases. Make sure the name registered on your e-wallet matches your d2000m account name, as mismatched names may cause delays pending manual verification.

d2000m does not charge any platform fees on standard deposits or withdrawals. However, your bank (BCA, BRI, BNI, Mandiri, CIMB Niaga, etc.) or e-wallet provider may apply their own transfer or service charges depending on your account type and transaction amount. We recommend checking your bank's interbank transfer fee schedule if you are using a different bank from d2000m's listed account numbers.

Withdrawal delays beyond 3 hours are uncommon but can occur due to KYC verification requirements, bonus wagering conditions not yet met, or bank system maintenance windows. First, log in to d2000m and check your withdrawal status under your account transaction history. If the status shows "Pending" for over 3 hours, contact our 24/7 live chat with your withdrawal reference number. Our team will investigate and provide a resolution within 30 minutes of your contact.

d2000m offers a full range of BRI Liga 1 markets including 1X2 (match result), Asian Handicap, Over/Under, and mix parlay (accumulator) bets. Matches must be completed in full for bets to stand; suspended or abandoned matches are voided and stakes returned. For BRI Liga 1 specifically, voor bola (handicap) lines are set at the start of each match and cannot be changed after the first kick-off whistle. Live in-play betting is available on selected BRI Liga 1 fixtures featuring clubs like Persija Jakarta, Persib Bandung, and Bali United.

Yes. Togel (Indonesia's traditional numbers lottery) is available on d2000m and can be funded via OVO, DANA, GoPay, ShopeePay, or any supported bank transfer method. Simply deposit funds to your d2000m account using OVO through the cashier, then navigate to the togel section. Minimum bet amounts for togel start from Rp 1.000 per number combination. Draw schedules and results are displayed in real time on the platform.

d2000m hosts slot gacor (high-payout slot) titles from certified studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Pocket Games Soft. RTP (Return to Player) percentages are published by each game studio and typically range from 94% to 97% for popular titles. All games use certified Random Number Generator (RNG) technology audited by independent third parties. d2000m does not alter RTP settings — you play under the same conditions as on any regulated platform worldwide.

Yes. Sabung ayam (traditional cockfighting betting) is available on d2000m via live-streamed matches. Bets are placed on either Meron (the favored rooster) or Wala (the underdog), with a BDD (draw/no contest) option also available. Odds are updated in real time before each bout. Minimum bet per round starts from Rp 10.000. All sabung ayam streams are hosted on licensed international servers and are available 24 hours a day on d2000m.

Absolutely. d2000m's platform is fully optimized for mobile browsers on both Android and iOS. No app download is required — simply open your preferred mobile browser, navigate to d2000m.pro, and log in. The full game library including slots, live casino, Dragon Tiger, Capsa Susun, sportsbook, and togel is accessible on mobile. For the best experience, use an up-to-date version of Chrome or Safari on a stable internet connection.

d2000m offers a welcome deposit bonus to new members who complete their first deposit after KYC verification. The bonus percentage and maximum amount are displayed on the promotions page at the time of your first deposit. To qualify, your first deposit must meet the minimum threshold and the bonus must be opted into before the deposit is confirmed. Bonus terms including wagering requirements are clearly stated on each individual promotion.

A wagering requirement (also called a rollover or turnover requirement) means you must place bets totaling a specified multiple of your bonus amount before the bonus funds become withdrawable. For example, a 5x wagering requirement on a Rp 100.000 bonus means you must wager Rp 500.000 in qualifying bets before withdrawal is unlocked. Not all game types contribute equally — slots typically contribute 100%, while live casino table games may contribute 10–20%. Full contribution rates are listed in each promotion's terms.

Yes. d2000m runs a tiered VIP loyalty program that rewards consistent players with cashback on net losses, faster withdrawal processing, dedicated account managers, and exclusive promotions during major events such as the FIFA World Cup, AFF Cup, and BRI Liga 1 season. Cashback percentages increase with each VIP tier. Players are automatically assessed for tier upgrades based on monthly wagering volume. Contact our support team to learn more about your current tier status and the next tier threshold.

d2000m operates as a licensed and regulated international gaming platform. All transactions on d2000m are protected with 256-bit SSL encryption, the same standard used by major global financial institutions. Player funds are held in segregated accounts. Our games are powered by certified studios using independently audited RNG technology. While online gambling operates in a legally complex environment in Indonesia, d2000m maintains its licensing and compliance obligations under international regulatory frameworks.

To set a deposit limit, contact d2000m's 24/7 live chat or email support@d2000m.pro and specify the amount and period (daily, weekly, or monthly) you want applied. Limits are activated within 15 minutes. To request self-exclusion — either for a set period (6 months, 1 year, 2 years) or permanently — email with the subject line "Self-Exclusion Request." All responsible gaming tools are free to activate and take effect immediately. For full details, visit our Responsible Gaming page.

You must be 21 years of age or older to register and play on d2000m. This requirement applies to all members regardless of location within Indonesia, game type, or funding method. Age verification is conducted during KYC and d2000m reserves the right to request additional documentation at any time. Any account found to belong to a person under 21 will be immediately suspended and the balance returned to the originating payment source.