d2000m Privacy Policy

Throughout this Privacy Policy, the following terms carry the meanings set out below:

• "d2000m" / "we" / "us" / "our" refers to the d2000m online betting platform operating at d2000m.pro.
• "Member" / "you" / "your" refers to any individual who has registered an account on d2000m or who accesses the Platform in any capacity.
• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, date of birth, address, email address, phone number, payment details, and device identifiers.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, erasure, or any other form of handling.
• "Third Party" means any entity other than d2000m and the Member, including payment processors, identity verification providers, game studio partners, and regulatory authorities.
• "Cookies" means small text files placed on a Member's device by the d2000m Platform for functional, analytical, or security purposes.
• "KYC" means Know Your Customer identity verification procedures conducted in accordance with d2000m's compliance obligations.

d2000m collects Personal Data in several categories depending on how you interact with the Platform. The table below summarizes the primary data types we hold on active Members:

d2000m does not intentionally collect sensitive personal data categories (such as health information, religious beliefs, or political opinions) unless specifically required by a regulatory obligation. If such data is inadvertently received, it will be deleted promptly.

d2000m collects Personal Data through the following channels:

d2000m processes Personal Data only where a lawful basis exists. The primary purposes for which we process your data, along with the corresponding legal basis, are set out below:

Where consent is the legal basis for processing, you may withdraw your consent at any time by contacting d2000m support or updating your Account communication preferences. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

d2000m does not sell, rent, or trade your Personal Data to unaffiliated third parties for their own marketing purposes. We share Personal Data only in the following circumstances:

d2000m uses cookies and similar technologies (including local storage and session tokens) to operate the Platform effectively. We use the following cookie categories:

• Strictly Necessary Cookies: Required to maintain your logged-in session, process transactions securely, and prevent cross-site request forgery (CSRF) attacks. These cannot be disabled without rendering the Platform non-functional.
• Functional Cookies: Remember your preferences such as language settings, last-visited game category, and notification preferences. Disabling these cookies may reduce personalization but will not prevent access to core Platform Services.
• Analytics Cookies: Collect aggregated, anonymized data about how Members navigate the Platform, which pages are most visited, and how long sessions last. This data helps d2000m improve user experience and identify technical issues. d2000m uses first-party analytics and does not share raw analytics data with third-party advertising networks.
• Security Cookies: Track login attempts, detect unusual access patterns, and flag potential account-takeover behavior. These cookies support d2000m's fraud prevention and responsible gaming monitoring systems.

d2000m retains Personal Data for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable legal and regulatory obligations. Our standard retention periods are as follows:

• Account and Identity Data: Retained for the duration of the Member's active Account plus a minimum of five (5) years following Account closure, to satisfy AML record-keeping requirements.
• Transaction and Financial Data: Retained for a minimum of five (5) years from the date of each transaction, in line with standard financial records obligations.
• KYC Documents: Retained for the duration of the Account plus five (5) years post-closure. Documents may be retained for longer periods where required by a specific regulatory instruction or legal proceeding.
• Gaming and Betting History: Retained for five (5) years from the date of each session, to support dispute resolution and responsible gaming review.
• Communications Data: Support communications retained for three (3) years from the date of the interaction.
• Technical and Cookie Data: Session logs retained for up to twelve (12) months; anonymized analytics data retained indefinitely in aggregated form.

On expiry of the applicable retention period, Personal Data is securely deleted or anonymized in a manner that prevents reconstruction of identifiable information.

d2000m applies a layered security architecture to protect Personal Data against unauthorized access, disclosure, alteration, and destruction. Our technical and organizational security measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and d2000m's servers is encrypted using industry-standard TLS protocols, the same level of encryption used by major international banking institutions.
• Encrypted Data Storage: Personal Data and Financial Data stored in d2000m's databases are encrypted at rest using AES-256 encryption.
• Access Controls: Access to production systems containing Personal Data is restricted to authorized personnel on a strict need-to-know basis, enforced through multi-factor authentication and role-based access control policies.
• Regular Security Audits: d2000m conducts periodic security assessments, including penetration testing and vulnerability scanning, to identify and remediate risks proactively.
• Data Breach Response: d2000m maintains a documented incident response procedure. In the event of a data breach that poses a risk to Members' rights, affected Members will be notified as soon as practicable and in accordance with applicable notification obligations.

As a Member of d2000m, you hold the following rights with respect to your Personal Data. To exercise any of these rights, contact our support team at support@d2000m.pro with the subject line "Data Rights Request — [Right Type]". d2000m will acknowledge your request within 48 hours and respond substantively within 30 days.

d2000m will not charge a fee for handling data rights requests unless requests are manifestly unfounded, excessive, or repetitive, in which case a reasonable administrative fee may apply. We reserve the right to verify your identity before actioning any data rights request.

If you are a parent or guardian and believe that a minor under your supervision has registered a d2000m Account or submitted Personal Data to our Platform, please contact us immediately at support@d2000m.pro. We will investigate the matter promptly and take all appropriate action, including Account closure and data deletion.

The d2000m Platform may contain references to third-party game studios, payment providers, and sports data providers whose services are integrated within our ecosystem. While d2000m selects integration partners with care, we do not control the privacy practices of third-party operators and are not responsible for their data handling. Any Personal Data you submit directly to a third-party service (outside of d2000m's own interface) is governed by that party's own privacy policy. We encourage you to review the privacy policies of all service providers you interact with in connection with your d2000m Account.

d2000m is an internationally licensed platform. Your Personal Data may be stored and processed in data centers or by service providers located in jurisdictions outside Indonesia. When transferring data internationally, d2000m applies appropriate safeguards to ensure your Personal Data receives a level of protection consistent with the standards described in this Privacy Policy, including the use of contractual data processing agreements with all data processors.

By registering a d2000m Account and accepting these terms, you acknowledge and consent to the transfer of your Personal Data to servers and processors located in the jurisdictions where d2000m and its licensed third-party providers operate.

d2000m reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. Material changes will be communicated to Members via email notification to the registered Account address or via a prominent notice displayed on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this document reflects when the current version came into force. We encourage you to review this Privacy Policy periodically. Continued use of d2000m following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.

For all privacy-related enquiries, data rights requests, or concerns about how d2000m handles your Personal Data, please contact our support team through the following channels:

• Live Chat: Available 24/7 via the support widget on the Platform — the fastest channel for urgent privacy queries.
• Email: support@d2000m.pro — use subject line "Privacy Enquiry" or "Data Rights Request — [Right Type]" for routing to the appropriate team.

d2000m's support team includes native Indonesian-speaking agents and English-language agents available around the clock. When submitting a data rights request, please include your registered email address and a description of your request. d2000m will verify your identity before processing any data access, correction, or deletion request to protect the security of your Account.